Last Updated: 19/04/2025

1. Data Controller

Cooperative Warass Essaouira
Av Istiqlal N°32 et N°14, Essaouira, Morocco
Email: contact@coopwarass.com

2. Information We Collect

• Personal Data: Name, email, phone, shipping address

• Payment Data: Processed securely by PayPal/card processors (we don’t store full payment details)

• Technical Data: IP address, browser type, pages visited (via cookies)

3. How We Use Your Data

4. Data Sharing

We only share data with:

• Payment processors (PayPal, card networks)

• Shipping carriers (for delivery)

• Moroccan authorities (if legally required)

5. International Transfers

• Data primarily processed in Morocco

• For EU customers: Transfers comply with GDPR safeguards

6. Your Rights

• Access/correct your data

• Delete your account data

• Opt-out of marketing

• Withdraw consent (where applicable)

7. Data Retention

• Order data: 5 years (legal requirement)

• Inactive accounts: 2 years

8. Security Measures

• SSL encryption

• Limited staff access

• Regular security audits

9. Cookies

We use:

• Necessary cookies (site functionality)

• Analytics cookies (Google Analytics – can be refused)

10. Policy Updates

Changes will be posted here with updated date.